FAQs
What are your shipping terms?
All returned items must be unused in original packaging with all parts. Returns must be made within 15 days of delivery and authorized with a corresponding RMA. Any returns received without a proper RMA will not be credited. Buyer is responsible for any return shipping costs excepting in cases of manufacturer defect.
Custom orders ( Colors, dimensions, materials ) are not returnable and cannot be cancelled once production has commenced.
What is your privacy policy?
We will not sell, distribute or 3rd party market any of your information for any reason. Our customer’s privacy is important to us.
are you interested in selling or reviewing our xyz product?
We are growing rapidly and actively searching for unique high quality products to add to our catalog after a thorough review. We aim to offer the best in the business from any product segment featured here. Keep in mind we do consider potential competitive conflicts when evaluating brands to feature. Contact us via the contact form on our page or message directly to Contact@zenerdragon.com with details.